I dirigenti d’azienda tra management e fattore umano. Una ricerca esplorativa con focus group

Cinzia Novara, Gioacchino Lavanco, Giuseppe Mannino, Consuelo Serio


Management and human factors. Exploratory Research with Focus Groups


The paper analyses the training needs of managers belonging to some public and private companies in the Region of Sicily (Italy), using focus groups. 52 managers took part in the research, 32 executives and 20 employees with intermediate positions in collaboration with senior management. This is a qualitative research with explorative purposes whose approach is part of the symbolic interactionism paradigm. Data analysis, supported by the Atlas.ti software, have permitted to code the meanings underlying the text of the narratives and identifying four “codes families” as key themes of the observed reality. It emerges a managerial profile that moving between critical and resources, shows an awareness of the need to refine skills that take into account the human factor, semantic category that is present across all the thematic areas addressed and on which should think and plan a specific management training.


management, human factor, training, focus group, qualitative research

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