Lo svelamento della differenza: tra mediazione del conflitto e applicazione della “Legge”. La convivenza organizzativa snodo concettuale e metodologico per attivare processi trasformativi in un servizio di mediazione penale minorile
Abstract
Revealing differences between conflict mediation and law enforcement. Organizational cohabitation as a conceptual and methodological turning point to activate transformation processes in a service of juvenile criminal mediation.
This paper aims at proposing the construct of organizational cohabitation (Gozzoli 2014) as interpretation and tool proposed in a service of Juvenile Criminal Mediation in order to highlight how important it was as turning point to activate the working group’s reflexive function as far as their sense of belonging, otherness, conflict and work subject matter are concerned and to start an important transformation process in the very service delivery.
Our proposal finds its roots in a follow-up experience regarding the abovementioned service, which has been taking place for almost three years and is structured in three different phases: a research phase evaluating the process and the results of the activity which was carried out; a phase monitoring the mediation practice; a research-action phase in a clinical perspective on the operation mode of the working group. The leverage of organizational cohabitation is specifically proposed as far as this last working phase is concerned, lasting approximately ten months.